CSIA is here to advance the Community Services Industry by doing business better
We collaborate and partner with Industry, government and stakeholders to create, test and implement evidence-based system level solutions for lasting change.
CSIA acknowledges the Traditional Custodians of the lands on which we work.
We pay respect and give thanks to Elders, past, present and emerging, who have – and continue to – pave the way for reconciliation in this land we call Australia.
Shift your organisation beyond the operational response and learn how to adapt, learn and grow during a disruptive event. Test your organisation with the NEW Disaster Resilience Maturity Scorecard and Playbook.Learn more
Build your business and support people with disability! We have partnered with four First Nations business leaders and teachers who will bring together culture, business and the NDIS at these fun and interactive sessions.Learn more
CSIA works in collaboration with Industry in metro, rural, regional and remote areas to develop a suite of materials to meet our needs. Hear from organisations just like yours about how they used the resources now and as new situations arise.
We support the development of peer to peer networks, as well as delivering workshops and events to provide access to the latest information, insights and learnings.
Your business continuity is particularly important. Don't panic, be prepared. CSIA has the resources, tools and information you need to be ready.
Community services organisations are often the first to respond before, during and long after disaster strikes. Balancing community demand for services and disruption to business infrastructure can be challenging. The Planning for Business Continuity in Times of Disaster facilitation guide offers tools and resources to support your organisation’s business continuity planning. The guide links with additional tools to support your business continuity planning including: A planning template for business continuity…
What scenarios should you plan for? Planning for actual scenarios can provide critical information about how you will respond in emergency situations. Whether you already have a business continuity plan, a COVID-19 pandemic plan or are just starting out, this tool will help identify: What scenarios you should be planning for Critical information about which business functions may be disrupted How your workforce or services may be disrupted What steps…
Don't panic, be prepared Often there is no time to prepare for a disaster, with catastrophic consequences. Scenario planning tools can help community services organisations plan a response to disruptive disasters (storm, flood, bushfire, cyber attack, health event) based on how long you have to prepare – and what you do next. Download the scenario planning tool for disaster recovery to identify gaps in your business continuity plan template…