What’s inside

This is a time of significant change in the community services industry, driven by both government policy and program change and industry agendas.
Experience in other industries tells us that change requires structural and strategic reform within the system and this requires investment.
It is critical that we work together to get this reform right to protect the significant past and future investment by government, the industry and community in community services.

To meet the challenges of a changed environment and deliver high quality outcomes for people and communities, the Fund will focus on:

  • core business knowledge and skills such as understanding the market, understanding the needs and expectations of clients, improved use of data, business structures and collaboration and workforce planning;
  • developing new structural and service delivery models; and
  • investment readiness to enable organisations to be ready to utilise more than government investment, including philanthropy, community finance and social investment.
    The Fund will meet the individual needs of organisations as well as providing Industry-wide capacity and capability building.