Insights for Industries, Occupations, Qualifications and Regions

With the predicted growth of the Community Services Industry, now is the time to plan for your future workforce skills needs.

CSIA is working in partnership with Jobs Queensland to investigate workforce skills demand and supply needs to meet the roll-out of the NDIS through two specific projects.

With the projected growth of the Community Services Industry, understanding what the workforce will look like and the skills needed under changing circumstances is essential for sustainability.

In this blog you are introduced to the insights of a Job’s Queensland project and the scenarios and customisable tools to support your workforce planning.

Between 2017 and 2022, more than 50 per cent of all new workers in Queensland are projected to be employed in just three industries.

The Health Care and Social Assistance industry – of which community services is an integral part – is projected to be the largest contributor to this workforce growth.

The community services workforce is experiencing significant growth, but the extent to which employment in particular occupations or regions is projected to grow varies.

Jobs Queensland’s Anticipating Future Skills (AFS) project provides detailed insights into employment growth across Queensland. Combining economic modelling with scenario planning, the AFS makes customised data available for industries, occupations, and regions, using Australian Bureau of Statistics (ABS) classification systems.

Additional information about projected changes in qualifications by 2022 is also available. For instance, according to the baseline scenario, there will be an additional 12,700 workers with qualifications in Human Welfare Studies and Services by 2022.

You can access the scenarios and the corresponding customisable excel tools for regions, industries, occupations and qualifications on the Jobs Queensland’s Anticipating Future Skills website pages.

These tools can help to inform planning and decision-making by industries, employers and individuals around future workforce issues, with scenario planning proving a particularly useful mechanism for dealing with complexity and uncertainty. When contrasted with a baseline or ‘business as usual’ scenario, they can be used to measure their impact and identify what factors may or may not influence outcomes. The scenarios used in AFS address:

  • technological change
  • increased interstate migration
  • changes in commodity prices.

Depending on the scenario, employment in Queensland is projected to increase by between 7.6 and 9.3 per cent by 2022. Employment growth will be greatest in those areas with highest proportions of service industries, with the majority of growth in the south-east corner of the state.

The largest occupational grouping will be Professionals, which is projected to grow strongly, as is the Community and Personal Service Workers group.

The ABS ‘Other Social Assistance Services’ industry classification covers those engaged in providing a wide variety of social support services directly to their clients. The top five occupations in this sector make up almost 60 per cent of the total Other Social Assistance Services workforce and are projected to grow strongly by 2022.

Aged and Disability Carers is the biggest occupation with a projected workforce in excess of 22,000 by 2022 – an increase of 5,700 workers (or 35 per cent) compared with 2017. Three of the other four largest occupations will experience growth close to, or in excess of, 30 per cent.

More information about the AFS project and a comprehensive report can be found on the Jobs Queensland website. The report outlines the project background, methodology and key findings, as well as a section about changes in qualifications.

The suite of customisable data tools is also available, allowing more detailed comparisons on a regional basis by industry, occupation and scenario according to specific areas of interest. This is valuable data as industries consider how to plan for workforce needs into the future.

The report and tools can be downloaded from

You can contact Jobs Queensland at [email protected], subscribe to the Jobs Queensland e-communiqué or follow Jobs Queensland on LinkedIn to keep up to date with all of Jobs Queensland’s work.