In 2018, we began using the Theory of Change framework as a key tool in several major projects. Seeing the benefits this brought to our projects, we took the opportunity to apply the framework to our business. View the results in the CSIA Impact Statement.

We now have a shared understanding of how our work leads to the outcomes and goals we hope to achieve.

We have a better framework for evaluating the impact and success of our efforts over time.

The CSIA Impact Statement that clearly articulates how our program of activities will produce impacts that lead to the Industry outcomes we are seeking to achieve.

It was developed around our five pillars of

  • transformation
  • outcomes
  • excellence
  • influence
  • working together