Many organisations transformed their service offerings and business systems during COVID-19 to meet the needs and requirements of people with disabilities. Now is the time to reflect on your learnings from this time and what you need to do to build your financial resilience for a strong future.

CSIA CEO Belinda Drew said there was a close connection between capital held by an organisation and their resilience, especially in unprecedented times like COVID-19

“Organisations that are resilient are more likely to be rich in assets and know how to use a range of resources to create capital,” she said.