24-hour Model COVID-19 Individual Flexibility Agreement (IFA)
Download an editable copy of this IFA to support you and your employee to continue delivering essential services during a COVID-19 pandemic emergency.
Guidelines have been developed to be read along with using the Model IFA.
The model COVID-19 IFAs have been developed to allow employers, in agreement with workers, for extended shifts during emergency situations.
In January 2022 this IFA was updated to account for two issues:
- The updated IFA can be used when there are serious staff shortages due to COVID impacts including where staff need to isolate and quarantine, resulting in impacts to client safety and wellbeing.
- The updated IFA provides for paid special leave equivalent to the mandatory period of isolation or quarantine for staff (previously up to 14 days). This is due to the change of mandatory isolation and quarantine from the previous 14 day requirement, and ensures staff are compensated for the actual mandatory period.
There is also a 12-hour COVID-19 IFA option.
You can read through the FAQs to support you in the process.