As an Industry we know resilient employees cope better with stress and adversity in times of disaster or business disruption.

A resilient workforce can play a role in identifying opportunities for growth and innovation even when faced with difficult circumstances. They are more likely to take initiative, collaborate and solve problems.

Hear from the experts in this series of Workforce Innovation Network event recordings as we explore innovative practices and share real-world stories of workforce resilience in action.

Hervey Bay Neighbourhood Centre Chief Executive Officer Tanya Stevenson

Tanya Stevenson talks through Hervey Bay Neighbourhood Centre’s journey coping with the housing crisis. She explains how engaging with government, business and the community supports development of projects, resources and solutions during disruptive times.

Hear about the challenges, what works and how to engage and support staff during a crisis.

Whitsunday Neighbourhood Centre Executive Officer Rebecca Woods

Hear about how Whitsunday Neighbourhood Centre bounced forward following Cyclone Debbie to improve business continuity and how they respond to disasters. Rebecca Woods takes us through the tools she uses to assess employee vulnerability to ensure her team is supported during and after a crisis.

Incisive Leaders Organisational Psychologist and Leadership Specialist Dr Vicki Webster

Dr Vicki Webster provides an overview of organisational resilience, what you need to consider for the psychosocial safety of your team and how to be a leader coach. Vicki’s presentation is one not to be missed!

CSIA Acting Marketing and Communications Manager Louise Hughes

Louise Hughes takes us through the Resilience Maturity Scorecard and how you can use it to assess your organisation’s performance when it comes to workforce resilience.


Questions from the audience facilitated by CSIA Industry Skills Advisor Jamie Brown.