In 2018, we began using the Theory of Change framework as a key tool in several major projects. Seeing the benefits this brought to our projects, we took the opportunity to apply the framework to our business. View the results in the CSIA Impact Statement. We now have a shared understanding of how our work leads to the outcomes and goals we hope to achieve. We have a better framework for evaluating the impact and…
CSIA’s creation was spurred by a desire to help community service organisations make an even bigger difference in people’s lives. In 2018, CSIA focused on projects and activities to advance our industry agenda and began using the Theory of Change framework as a key tool in several major projects. Read more about CSIA’s position on key issues, our major programs and focus for the year in the CSIA annual report 2018. Download a copy of…
CSIA is here to advance the community services industry through doing business better. In 2019, we continued to grow as a unified voice for industry, providing a platform for the big issues to be explored and addressed. Read more about CSIA’s position on key issues, our major programs and focus for the year in the CSIA annual report 2019. Download a copy of the CSIA Annual Plan 2019. CSIA would like to acknowledge and sincerely…
Working together to support children and families to thrive The community services industry can be game changers and co-leaders in creating a system that supports children and families to thrive. This report explores how the industry in Queensland can pursue a commissioning approach to achieve better outcomes for at risk children and families accessing child and family services. Read this report to find out: What commissioning for outcomes means Where it might take the child…
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Excellence in practice: strategies for action After working through the previous three steps from the Excellence Framework for Child Safe Organisations, you are well-placed to create your plan for achieving excellence. This final tool will help you explore what your organisation could be doing, as well as the ways that current activities can be adjusted to align with a pursuit of excellence. Use it to brainstorm all the possible activities that your organisation could do…
Encouraging excellence: shared stories Collecting stories of progress and success is important to the pursuit of excellence. Understanding how other organisations achieve more than ‘just compliance’ can support your organisation to do the same. This tool encourages you to connect with others and learn about the work being done in being child safe using the Excellence Framework for Child Safe Organisations. Download Tool #3: Shared Stories Join the community of practice Join the Queensland Child Safety…
Readying for excellence: reflection When your organisation has established a shared language and understanding, it is time to examine what is currently being done that aligns with the excellence approach to being child safe. This tool will help you capture your organisation’s current work towards being child safe. Download Tool #2: Reflection How to use Tools for Excellence Framework for Child Safe Organisations The tools supporting the Excellence Framework provide your organisation with a practical…
How do you start a conversation about excellence approaches and what it means to be child safe? This tool has all the questions you need to start and guide conversations around child safety and Child Safe Organisations. It is designed to help build a shared language and understanding. Download Tool #1: Understanding How to use Tools for Excellence Framework for Child Safe Organisations The tools supporting the Excellence Framework provide your organisation with a practical…
To learn from the past and build a better future we need excellence. The Excellence Framework provides a way to introduce the concept of Child Safe Organisations as you move towards a position of shared understanding and action across your organisation. It details: The call to action – how we have acknowledged and learned from the past to bring forward the need for the standards and principles The Excellence Aspirations – five aspirations that guide…