CSIA acknowledges the Traditional Custodians of the lands on which we work.

We pay respect and give thanks to Elders, past, present and emerging, who have – and continue to – pave the way for reconciliation in this land we call Australia.

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    Steps to becoming inclusion ready

    Inclusion has social and economic benefits for people with disabilities and the communities they live in.

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    Steps to becoming inclusion ready

    Inclusion has social and economic benefits for people with disabilities and the communities they live in.

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Connecting & Working Together
31 March 2020

Peer to peer networks

CSIA’s Far North Queensland demonstration project, led by the Regional Social Development Coalition (RSDC), assembled members and stakeholders from the Whitsunday Isaac and Mackay Housing and Homelessness Action Network (WIMHHAN). Seeking to identify how Industry can best enhance its continuity planning through peer to peer networks, RSDC Program Coordinator Antoinette du Toit says the project highlighted the benefits of getting together and preparing to support one another through times of disaster. “They had previously discussed…

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Connecting & Working Together
30 March 2020

Business Continuity Planning

Community Projects Assistance Services Qld (CPASQ)’s Marj Henderson talks about a CSIA demonstration project focused around peer to peer networking in business continuity planning. She also shares how this strengthened Brisbane Valley Meals on Wheels (BVMOW) disaster readiness just in time for two events that disrupted the nation in this week’s blog. Peer to Peer Networking in Business Continuity Planning The peer to peer network model was identified by CSIA, Industry and the Department of…

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Investment
20 February 2020

Unlocking Capital

Community service organisations, in particular disability service providers, need to transform and grow their business to meet change. This requires investment in new infrastructure, human resources, systems and other areas. For your organisation to be successful while investing in transformation, you will need access to suitably structured capital. CSIA, with the support of the Department of Social Services, NDIS Jobs and Market Fund Round 1, has developed a project to help you with just that.…

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Connecting & Working Together
19 February 2020

Expect the Unexpected

Cyclone Debbie was Category-4 when it crossed the Queensland coast in March 2017. The Whitsunday coast and its townships bore the brunt of the story. Power poles were knocked down and trees hurtled into homes. Locals were left with no water for five days and no power for up to three weeks. Cyclone Debbie was so devastating that large non-profits and government Disaster Coordination Centres were unable to operate at full capacity until a week…

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Connecting & Working Together
05 February 2020

Towards Reconciliation

Last year CSIA engaged Aunty Wendy Watego, Aunty Nicole Watego-Gilsenan and Vicki Scott from the STARS Institute of Learning and Leadership to facilitate a Cultural Intelligence workshop with our team. The workshops were fantastic with staff walking away with more insights around our cultural capacity, changes we are putting in place and the start of our Reconciliation Action Plan. Considering our Cultural Intelligence As a key step in moving towards the development of a Reconciliation…

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Connecting & Working Together
04 February 2020

Recruiting Indigenous Staff

Culturally inclusive recruitment is not a new concept by any means, with many organisations having written policies in place. But how can Industry move beyond this and lead the way in culturally inclusive recruitment? This week we sat down with Carol Vale, in her capacity as Managing Director of the Indigenous consultancy firm Murawin, to chat about how community services organisations can improve cultural inclusivity. A considered approach to recruitment Ms Vale has found that…

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Performance & Outcomes
20 January 2020

Unlocking the value of community services

But how can we connect and use this data to plan for the kind of Industry we need to be in the future? CSIA is looking to find a way and has launched the Community Services Data Alliance (CSDA). We are working in partnership with the Griffith University’s Regional Innovation Data Lab (RIDL) and in collaboration with Industry to shape the CSDA. “Data holds the promise to unlock insights that can break the chain of…

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Performance & Outcomes
14 January 2020

2019 Highlights

CSIA has had a successful year with a lot of growth as we delivered our program of works, activities and events to advance the Community Services Industry. In celebrating five years of the organisation we acknowledge the support of our Foundation Members who have been integral to enabling the organisation to develop and thrive. In this blog we reflect on the extraordinary amount of work achieved in the past 12 months across our key program areas…

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Connecting & Working Together
03 December 2019

Celebrating IDPWD

This year’s International Day of People with Disabilities theme is 'Promoting the participation of persons with disabilities and their leadership: taking action on the 2030 Development Agenda'. It focuses on the empowerment of persons with disabilities for inclusive, equitable and sustainable development. Together we can take this opportunity to celebrate the significant contribution people with disabilities make across our work and our communities, as well as the benefits their inclusion brings to us all. All…

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Connecting & Working Together
03 December 2019

Co-designing Resilience

“The first UN survey on disability and disasters found the majority of respondents with disability (85.57%) from 137 countries had not participated in community-level disaster risk reduction (DRR). Only 20% were able to evacuate effectively, rising to 38% when appropriate information was available (UNISDR, 2014).” Disability-Inclusive Disaster Risk Reduction (DIDRR) Framework and Toolkit, 2019 Industry is well-placed to change this. We have the trusted relationships, networks and deep understanding of specific needs to put people…

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CSIA acknowledges the Traditional Custodians of the lands on which we work. We pay respect and give thanks to Elders, past, present and emerging, who have – and continue to – pave the way for reconciliation in this land we call Australia.

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