Building Financial Resilience
Resilience is defined by the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity.
Your financial and organisational resilience are important because your organisation’s endurance depends on your ability to respond to change.
The Community Services Industry has been experiencing unprecedented change in the face of reform and transformation. For disability service providers, the introduction of the National Disability Insurance Scheme (NDIS) has changed the way they do business while continuing to deliver essential services for the participants.
To meet these changes and the opportunities they bring, organisations need to adapt and grow. To do this, many organisations need capital. Building your and your organisation’s financial capacity is an important step. Understanding how to access capital for cash flow, investment in technology, workforce development and other business transformation activities is key.
CSIA, with funding from the Department of Social Services, NDIS Jobs and Market Fund Round 1, has developed the Building Financial Resilience Resource toolkit.
This resource can be used by you and your organisation to build your financial capacity and resilience as well as gain an understanding about sources of capital. The content was developed after a series of Industry workshops around the key topics covered in the chapters of this resource.
Check out the resources and build your organisation’s financial resilience today!

With your copy of the Building Financial Resilience Toolkit, you will learn about your financial numbers, business model, digistisation, workforce, governance and next steps for accessing growth and sustainability. Download your copy today

A real world case study about a regional NDIS provider who built financial resilience through knowing their numbers. And you can too! Find out how they did it. Read the knowing your numbers case study

Raising capital through alternative sources can open up new opportunities for your organisations. There are innovative funding models that enable investors to support purpose driven organisations like yours. Read about one organisations experience

Digitisation builds organisational resilience. Suncare has taken steps towards digitisation so they can better meet client needs. While there have been practical steps to make this happen, they have experienced measurable impacts around cost efficiencies!
Read more about how they did it