Performance & Outcomes 15 May 2020 CSIA Impact Statement In 2018, we began using the Theory of Change framework as a key tool in sev...
Performance & Outcomes 15 May 2020 CSIA Annual Plan 2018 CSIA’s creation was spurred by a desire to help community service organis...
Performance & Outcomes 15 May 2020 CSIA Annual Plan 2019 CSIA is here to advance the community services industry through doing busin...
Performance & Outcomes 15 May 2020 CSIA Commissioning for Outcomes .embed-container { position: relative; padding-bottom: 56.25%; height: 0; o...
Performance & Outcomes 15 May 2020 Tool 4: Strategies for action Excellence in practice: strategies for action After working through the...
Performance & Outcomes 15 May 2020 Tool 3: Shared Stories Encouraging excellence: shared stories Collecting stories of progress and...
Performance & Outcomes 15 May 2020 Tool 2: Reflection Readying for excellence: reflection When your organisation has establish...
Performance & Outcomes 15 May 2020 Tool 1: Understanding How do you start a conversation about excellence approaches and what it mea...
Performance & Outcomes 15 May 2020 Excellence Framework for Child Safe Organisations To learn from the past and build a better future we need excellence. The Ex...
Performance & Outcomes 20 January 2020 Unlocking the value of community services But how can we connect and use this data to plan for the kind of Industry w...
Performance & Outcomes 14 January 2020 2019 Highlights CSIA has had a successful year with a lot of growth as we delivered our pro...
Performance & Outcomes 09 August 2019 CSIA Financial Year Achievements With the end of financial year behind us, we all know that the Value of Co...