What you need to know to prepare your organisation 

CSIA is here to advance the Community Services Industry by doing business better, especially in times of disaster and unprecedented health events.

What’s new

  • Minister for Housing and Public Works, the Hon Mick de Brenni MP announced a $24.7million 8-point Housing and Homelessness COVID-19 Immediate Response Fund. Find out more on our funding updates page.                                                                                                                                                                                              
  • Queenslanders in home quarantine as a result of COVID-19 can now access advice, information and support through the Queensland Government’s Community Recovery Hotline on 1800 173 349.                                                                                                                                                                                                                                                
  • The Federal Government has announced a Boosting Cash Flow for Employers package to support not-for-profits during the next six months. Find out more

The Queensland Government is working across the board to make sure stakeholders are engaged. CSIA meets regularly with government and Industry. We are committed to providing you with access to information,  conversations, planning and other activities around disaster preparedness. 

Sign up to our COVID-19 Industry Updates by filling in the contact form below.


Industry planning and preparedness

We have the resources, tools and information to help you prepare for COVID-19, at whatever stage you are in your planning. As the situation evolves, CSIA will continue to provide you with new planning resources and tools. We can get through this together.

Now is the time to accelerate your planning. We have tools to support this process.



Other resources and links

Not sure where to go for the information you need? We have collated a list for you that we are updating daily including the latest health advice, help with clients and workforce-related information.  



Funding updates

During COVID-19 there will be announcements around funding you need to know! We will keep you updated on this page.  



What CSIA is doing

CSIA will continue to deliver our program of works and pandemic planning as we continue to advance the Community Services Industry through this evolving situation.

Our team are all working from home and you can contact them via email, phone or zoom. If you have any questions, please email info@csialtd.com.au.

At this stage in planning the Queensland Government has been sharing the following messaging, which should underpin all organisation’s communications: 


If you have any concerns, questions or you would like to be kept updated on COVID-19 Industry briefings fill in the form below or email us at  disaster@csialtd.com.au  and we will help you.   

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