If you are seeking general information about COVID-19 contact the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week.


If you have a client that needs essential food or medication during quarantine phone the Department of Communities, Disability Services and Seniors Community Recovery Hotline on 1800 173 349 for people who need essential food and medication while in quarantine.


Queensland Health provides information about COVID-19 on their website. This includes information for Industry.


There is information available around the NDIS and disaster response here


Information and useful templates are available on the QCOSS Community Door to support your planning and preparedness. 


The Disability Inclusive Disaster Risk Reduction project includes a framework, tools and list of resources developed with extensive research and community engagement to increase resilience for people with disability during times of disaster. 


Coronavirus (COVID-19) guidelines for outbreaks in residential care facilities.


Queensland Health First Nations Resources for COVID-19 for your organisation. 


The Aboriginal Health Council of Western Australia Coronavirus (COVID-19) Response Toolkit for Member Services is a framework for Aboriginal Medical Services and Aboriginal Community Controlled Health Services to ensure they are in the best position to deal with an outbreak of Coronavirus (COVID-19) in their community. 



Hotels should continue to follow the Commonwealth Legislation on Cleaning Services Guidelines.

Also read through the Coronavirus (COVID-19) information for hotels and hotel staff and a fact sheet on cleaning COVID-19 affected hotels/rooms. 


Other contacts

Beyond Blue: 1300 224 636

Headspace: 1800 650 890

Health Direct Hotline: 1800 022 222

Kids Helpline: 1800 551 800

Lifeline: 13 11 14

MensLine Australia: 1300 789 978

National Home Doctor: 13 74 25 (13 SICK)

Rental Tenancy Authority: 1300 744 263