Business Continuity in Times of Disaster

Novel coronavirus (COVID-19) information for community services

When it comes to business continuity planning in times of disaster have you taken the time to consider the impact of health events such as coronavirus (COVID-19) on your organisation, staff and clients? Re-visiting your business continuity plan with health events in mind is critical. We have all the resources you need in your COVID-19 planning here.

In times of disaster, community-based organisations are often the first point of call before, during, and long after disaster strikes. Finding the balance between the community’s demand for services and disruption to your organisation’s infrastructure can be challenging.

Community Services Industry Alliance (CSIA) has developed a suite of resources to help you build capacity within your organisation when it comes to disasters. We aim to support you to be able to reduce the impact on your services, staff, volunteers and service users at the time of disruption.

Business Continuity Planning Resources 

We have our COVID-19 specific Business Continuity Tool and Business Continuity and Scenario Planning Templates on our COVID-19 Industry planning and preparedness page. They can be used in conjunction with the tools on this page.

Planning for Business Continuity in Times of Disaster

A facilitation guide to support your organisation’s business continuity planning

Download

   

 

Scenario Planning Tools 

Identify gaps in your business continuity plan or start your plan by identifying what your organisation already knows.
Refer to the Facilitation Guide for information on using these tools.  

Download

   

Scenario Planning Tool - Pandemic Planning

Identify gaps in your business continuity plan or start your plan by identifying what your organisation already knows when it comes to pandemic planning.
Refer to the Facilitation Guide for information on using these tools.  

Download

   

Disaster management and recovery 
A toolkit supporting and encouraging the role of community-based organisations
Download

   

Business continuity and disaster management planning template  
Download

   

Disaster management and recovery: planning checklist
Download

   

Disaster management and recovery: Research report
Download

 

Stories of Resilience and Business Continuity

Expect the Unexpected

Whitsunday Neighbourhood Centre’s award-winning response to Cyclone Debbie and how the
experience changed the way they plan for business continuity.

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Co-designing resilience

Learn about the findings of the Disability Inclusive Disaster Risk Reduction project, the players and
actions you can take in your local community to co-design better outcomes for people with disability.

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Partnering for Resilience

Community Services Industry Alliance (CSIA) is partnering with Industry and the Department of Communities,
Disability Services and Seniors to identify how business continuity planning can be enhanced across Industry
through two peer to peer demonstration projects.

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One step ahead in pandemic planning

CSIA’s peer to peer demonstration project put this Meals on Wheels branch one step ahead in their
COVID-19 pandemic planning.

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Peer to Peer Networks in Business Continuity Planning

CSIA's Far North Queensland demonstration project resulted in a strong peer to peer network to 
enhance Industry's business continuity planning in the region.

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