Laying Foundations Stage Two Report - Industry insights into business development priorities and systemic challenges


Resource Type
Research Paper
Performance and Outcomes
Date Published

What's inside

This is the second report developed as part of the Laying Foundations for Industry Excellence project by CSIA with support from the Queensland Family and Child Commission (QFCC). The purpose of this project was to pursue building an evidence base to support industry-led development of the child and family support sector, in line with Action 5.1 of the QFCC Strengthening our Sector Strategy.

Growing our collective understanding of child and family support organisations to inform an approach to industry development.

This report builds on the Stage One Report that provided a business maturity assesssment of 200 organisations in the child and family sector.

Following consultation with community services industry stakeholders across Queensland, this report provides insights into the business development priorities and systemic challenges facing organisations inthe child and family sector. The report presents insights against eight key business domains: Transparency and Accountability, Funding and Financing, Research and Innovation, Collaboration and Cooperation, Digital Capability, Outcomes Focus, Workforce & Governance.

The report concludes with a description of external systemic pressures that impact on business success, and provides a set of recommendations for an industry development agenda.


  • 1 Payment
  • 2 Complete

Payment Details

Order summary
Total $0.00
  • 1 Payment
  • 2 Complete

Purchase Complete

Thank you for your purchase. Your document is now available in the resources section of your account.


There has been an problem with your purchase

Please check your payment details than try again.

Try again

Your resource is now available

Your download has commenced. Alternatively, access your download in the resources section of your profile.



You are a free registered user. To obtain this resource you must upgrade to affiliate status.