CSIA acknowledges the Traditional Custodians of the lands on which we work.

We pay respect and give thanks to Elders, past, present and emerging, who have – and continue to – pave the way for reconciliation in this land we call Australia.

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Mental health and wellbeing Featured Image

Mental health and wellbeing

As COVID-19 efforts turn towards recovery, it’s important we continue to look out for others who are vulnerable and remember to care for our own mental health and wellbeing.

CSIA has collated useful information and links to mental health supports for community groups and people that may have been impacted.

For the latest government advice on your mental wellbeing in a crisis, visit Queensland Health or download this FACT SHEET – Supporting the mental health of Australians through the Coronavirus pandemic.

Help Support Lines

If you are in crisis and in need of immediate assistance, below is a list of support lines for counselling or advice:

  • Lifeline on 13 11 14
  • Kids Helpline on 1800 551 800
  • MensLine Australia on 1300 789 978
  • DV Connect Womensline 1800 811 811
  • DV Connect MensLine 1800 600 636
  • 1800 RESPECT (737 732)
  • Suicide Call Back Service on 1300 659 467
  • Beyond Blue on 1300 22 46 36
  • Headspace on 1800 650 890
  • SANE Australia on 1800 18 72 63

Families, Children and Elderly People

The Australian Government Department of Health webpage Head to health: COVID-19 support provides guidance around helping people in your household, such as

  • Information for Parents
  • Protecting our elderly people
  • How to Access mental health services.

Beyond Blue has useful resources for:

  • How to talk to kids about coronavirus
  • Staying Connected during a pandemic
  • Ways to stay positive if you’ve lost your job.

People experiencing domestic and family violence

As the COVID-19 situation continues to evolve, DVF support services are still operating. Visit the Queensland Government Domestic and Family Violence page for information on the following:

  • Safe Access to Accommodation
  • Financial supports
  • Legal Help
  • Drug & Alcohol Support
  • Direct links to Helplines (WomensLine, MensLine, KidsLine).

Social Isolation

Social isolation and loneliness are considered significant health and wellbeing issues in Australia, with about 1 in 4 people currently experiencing an episode of loneliness (Australian Psychological Society 2018, source Australian Institute of Health and Welfare website).

COVID-19 has forced many vulnerable people further into isolation due to social distancing restrictions. Know the signposts and effects of people experiencing this in different groups, what social isolation might look like for them and how and where to get help to support people at Queensland Government’s Avoiding Social Isolation page.

Vulnerable groups may include:

  • Seniors
  • Youth
  • People with Disability
  • LGBTIQ people
  • CALD people
  • Aboriginal and Torres Strait Islander people

COVID-19 Care Army

For practical help for people in isolation the Queensland Government has established the COVID-19 Care Army. Call your Care Army on 1800 173 349.

Translating and Interpreting Service (TIS National)

For any of the information offered on this page, TIS National is for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

Call 131 450 for an interpreter or visit Translating and Interpreting Service (TIS National).

If you need more information, have concerns, issues or other things you would like raised, please get in touch.

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Related Resources

Industry Advice
25 July 2019

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30 March 2020

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25 May 2020

Creating Cultural Safety in the Workplace

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Industry Advice
14 May 2020

Planning for Business Continuity in Times of Disaster

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CSIA acknowledges the Traditional Custodians of the lands on which we work. We pay respect and give thanks to Elders, past, present and emerging, who have – and continue to – pave the way for reconciliation in this land we call Australia.

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