
Community Services Data Alliance
A new innovative collaboration to change the way we aggregate and talk about our data to advance the Community Services Industry
Community organisations collect a lot of data about the business of community service delivery.
This data represents a great opportunity for organisations and the broader Industry to build evidence about the business of community service delivery. But this data is rarely aggregated across organisations.
CSIA is changing that through an Industry collaboration.
In areas such as workforce, investment, fundraising and outcomes, we believe there is a powerful story to tell about the business of community service delivery and we want to work with Industry to unlock data to do this.
We have a partnership with the Griffith University’s Relational Insights Data Lab who have the expertise and ability to store, aggregate and understand Industry data in a way that we can all benefit from.
The Community Services Industry Data Alliance is another CSIA collaboration to advance Industry by doing business better.

In partnership we developed a Theory of Change to shape the future of the Data Alliance.
CSDA Workforce Demonstration Project
We have launched the first demonstration project. Over six-months we are collaborating with community services organisations and Griffith University’s Relational Insights Data Lab to explore the how we can collate, share and understand our workforce data. All the data provided is de-identified and will help shape the way we work together into the future.
Why should the Community Services Industry aggregate data?
The community services are experiencing unprecedented change. To meet these changes, find new opportunities and thrive, we must find new ways of understanding and reporting on the ecosystem we operate, carve out supply chains to benefit everyone and understand trends and changes in the data. Together we can create the information we need to make real system level change.
At least nine other industries are reaping the rewards and opportunities of Industry data. Travel and hospitality, health, energy and oil, public sector, banking and education are just a few who have found new prospects through sharing and aggregating data. Doing this has been proven to work, learnings we can take into this new process.
Have questions? Check out our Frequently Asked Questions page about the Data Alliance.