Business Maturity Scorecard
A consistent way to measure business maturity and report on improvements.
The scorecard is a business development tool designed for, and by, the Community Services Industry, thanks to a joint initiative of the Queensland Family and Child Commission (QFCC) and CSIA.
It is a high quality, easy to use, interactive resource guiding you through questions across eight business areas.
At the end you will receive a full report with an analysis of your organisation’s strengths and areas of development in less than 20 minutes. You can download this report and use it for:
- reporting to your board
- strategy planning with your executive team
- discussions with your managers.
You can return to the scorecard and work through the questions on a regular basis to track your progress across the eight domains.
The Business Maturity Scorecard is another way that CSIA is advancing the Community Services Industry through doing business better.
Track Your Performance Across Eight Business Domains
The Scorecard provides your organisation with a way to measure, record and track your performance across eight business domains:
- Transparency and Accountability
- Funding and Financing
- Research and Innovation
- Collaboration and Cooperation
- Digital Capability
- Outcomes Focus
- Workforce
- Governance
Contribute to Industry Development
Creating an Industry picture and narrative is key to growth and development. When you use the Business Maturity Scorecard you contribute to the collation of a comprehensive Industry-wide data set on business maturity. Aggregated data will provide insights that inform how best to direct investment in Industry development, offer opportunities to promote the strengths of Industry and provide benchmarks for your organisation.
Our Commitment to your data
CSIA commits to you that:
- Your organisation’s individual data will not be released publicly
- We will maintain responsibility for holding your data and only release aggregated data
- We are only interested in the lessons to be learnt from the aggregate data across Industry.
- At times the aggregate data from the Business Maturity Scorecard will be shared and utilised with our partners across Industry and Government for the aforementioned purpose, no data related to individual organisations or persons will be released.
- For further information related to the management of data entered in the Business Maturity Scorecard please check out https://businessmaturity.com.au/privacy-statement
The Business Maturity Scorecard is just one of the tools that CSIA has partnered with Industry to advance Community Services Industry through doing business better.
