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    Inclusion has social and economic benefits for people with disabilities and the communities they live in.

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Non-Family Based Residential Care Emergency Options for Staff Featured Image

Non-Family Based Residential Care Emergency Options for Staff

CSIA, in collaboration with PeakCare, service providers, The Services Union, the Department of Child Safety, Youth & Women and the Fair Work Commission, have developed an emergency framework.

The framework will assist employers operating non-family based care services and their employees to continue delivering service to children and young people during the COVID-19 pandemic period.

It enables organisations more options for meeting the challenges they may face due to the increased workplace risks and staff shortages.

The framework provides supporting guidelines and model COVID-19 Individual Flexible Agreements (IFAs).

These have been developed to assist employers to roster staff, by agreement with employees, for extended shifts of 12-hours or 24-hours in the event that a child or young person in the service needs to isolate or quarantine due to COVID-19.

The model COVID-19 IFAs have also been developed to help employees and employers to more efficiently enter into agreements by outlining standard terms and conditions.

Frequently Asked Questions have been developed to further support the implementation of IFAs if/when required.

Your Employees may also like a copy of the The Services Union handout.

COVID-19 Individual Flexibility Agreement Guidelines provide you with support to implement the IFAs in non-family based care settings. You should read this as part of forming your IFAs.

Download your copy

There are two model COVID-19 IFAs that can be downloaded and used to develop an individualised agreement between the employer and employee.

 

12-hour Model COVID-19 Individual Flexibility Agreement 

Download your copy

 

24-hour Model COVID-19 Individual Flexibility Agreement

Download your copy

The Employer IFA pack has all the materials of the framework in one easy download. The guidelines, the two model IFAs and the FAQs

Get your copy here

Access the Emergency Framework materials

Industry Advice
25 August 2020

COVID-19 Individual Flexibility Agreements (IFAs) Guidelines

These guidelines contain jointly agreed principles for guiding the use of t...

Read more
Industry Advice
25 August 2020

24-hour Model COVID-19 Individual Flexibility Agreement (IFA)

Download an editable copy of this IFA to support you and your employee to c...

Read more
Industry Advice
25 August 2020

12-hour Model COVID-19 Individual Flexibility Agreement (IFA)

Download an editable copy of this IFA to support you and your employee to c...

Read more
Industry Advice
25 August 2020

COVID-19 IFAs Frequently Asked Questions

A series of FAQs have been developed for you to read as you work through th...

Read more
The Community Services Industry Alliance acknowledges the Traditional Custodians of the lands in which we work and honour the Elders, past, present and future.

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