Other resources and links
QDN Easy Read Resources and Tools for COVID-19
Queenslanders with Disability Network (QDN) have developed resources and tools for your clients to make a plan to keep safe and well during this public health emergency. Encourage your clients to think about, talk about and write down a plan for how things will work for them and their support network during this time.
Person-Centred Emergency Preparedness (PCEP) Planning for COVID-19
Julian’s Key – My Health Passport to help with communication barriers and improve experiences of people with disability accessing health services.
If you have a client that needs essential food or medication during quarantine phone the Department of Communities, Disability Services and Seniors Community Recovery Hotline on 1800 173 349 for people who need essential food and medication while in quarantine.
COVID-19 General Information
If you are seeking general information about COVID-19 contact the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week.
Queensland Health provides information about COVID-19 on their website. This includes information for Industry.
The COVID-19 Workplace Relations Referral Service has commenced operation on 1300 003 519. The purpose of the line is to answer state-based Industrial Relations enquiries and direct and assist callers to the appropriate government agencies to receive support or advice on COVID-19 measures, whether that is the Fair Work Ombudsman, Fair Work Commission or other government agencies administering Commonwealth or State government support packages. This new line operates alongside the Industrial Relations Infoline on 3406 9999 which deals with enquiries about IR issues in the Queensland jurisdiction (e.g. long service leave, trading hours, child employment, holidays, etc).
Planning and Preparedness
There is information available around the NDIS and disaster response here.
Information and useful templates are available on the QCOSS Community Door to support your planning and preparedness.
The Disability Inclusive Disaster Risk Reduction project includes a framework, tools and list of resources developed with extensive research and community engagement to increase resilience for people with disability during times of disaster.
Coronavirus (COVID-19) guidelines for outbreaks in residential care facilities.
Responding to a Suspected Case of COVID-19 in Disability Accommodation and Residential Services
Queensland Health First Nations Resources for COVID-19 for your organisation.
The Aboriginal Health Council of Western Australia Coronavirus (COVID-19) Response Toolkit for Member Services is a framework for Aboriginal Medical Services and Aboriginal Community Controlled Health Services to ensure they are in the best position to deal with an outbreak of Coronavirus (COVID-19) in their community.
Hotels
Hotels should continue to follow the Commonwealth Legislation on Cleaning Services Guidelines.
Also read through the Coronavirus (COVID-19) information for hotels and hotel staff and a fact sheet on cleaning COVID-19 affected hotels/rooms.
Other contacts
Beyond Blue: 1300 224 636
Headspace: 1800 650 890
Health Direct Hotline: 1800 022 222
Kids Helpline: 1800 551 800
Lifeline: 13 11 14
MensLine Australia: 1300 789 978
National Home Doctor: 13 74 25 (13 SICK)
Rental Tenancy Authority: 1300 744 263
CSIA Industry Hotline 1800 027 420
Didn’t find the resources you need? We want to hear from you about your organisation’s specific needs.
The hotline is open Monday to Friday between 8:30am and 5pm for your input, to answer some key questions and to also access a Q&A service of information, resources, tools and referrals.
