
Infection Prevention and Management
As the COVID-19 situation evolves, this area is a key focus of community services organisations.
Services need to be delivered to service users in a way that keeps everyone safe.
We have a suite of resources developed by Industry, for Industry, to help you accelerate your planning and preparation.
The following materials have been adapted to work by a community service organisation. You can review and modify them to meet your organisation’s needs:

A3 Poster
A warning poster about entering a premise for you to print and display




Talking points
Key points for management and team leaders to speak through with staff.
Queensland Health has a range of resources and information to support your infection prevention and control planning and implementation.
Personal Protective Equipment (PPE)
Understanding what you need, when you will need it and how to use it properly is important over the coming months. We have put together a guide with the information you need for preparing for and using PPE.
Planning your PPE needs for the coming months is critical to make sure you have enough.
Check out our PPE resources and tools
Prevention and mitigation measures are key! The best things your staff can do:
- Wash their hands regularly
- Avoid touching their eyes, nose and mouth
- Practise social distancing
- Practise respiratory hygiene.