CSIA acknowledges the Traditional Custodians of the lands on which we work.

We pay respect and give thanks to Elders, past, present and emerging, who have – and continue to – pave the way for reconciliation in this land we call Australia.

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    Inclusion has social and economic benefits for people with disabilities and the communities they live in.

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    Steps to becoming inclusion ready

    Inclusion has social and economic benefits for people with disabilities and the communities they live in.

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Living and working with COVID Featured Image

Living and working with COVID

For the Community Services Industry we are moving into a new normal that involves ongoing use of PPE, health directives just to name a few.

We are also taking what we learnt throughout the first two years of the pandemic and incorporating it into business as usual.

Here we have a suite of resources, access to the latest information and best-practice and answers to the issues Industry is facing.

COVID Risk Assessment and Governance COVID Individual Flexible Agreements Workforce Resilience Community Services Taskforce Community Recovery Resources Pandemic Ready Disaster Management and Recovery

I need COVID Risk Assessment and Governance

We have learnt a lot about this topic in the past two years. Watch this video series with:

  • Panel Chair CSIA CEO Belinda Drew
  • Life Without Barriers Executive Lead Disability Engagement Chris Chippendale
  • ARC Disability CEO Benjamin Keast
  • Deception Bay Neighbourhood Centre Compliance Officer Sharon Dornmayr

Watch Video One

Watch Video Two 

Watch Video Three

Watch Video Four

Read this session’s transcript

Read this session’s transcript

Read this session’s transcript

Read this session’s transcript

I need COVID Individual Flexible Agreements

CSIA worked in partnership with the Services Union and Industry to develop resources to support flexible agreements with your workforce to meet the challenges of COVID.

Take me to the COVID IFA resources

I need help with Workforce Resilience

CSIA brings you the workforce resilience resources you need in the face of the challenges of COVID and natural disasters.

Hear from burnout experts like Black Dog Institute Founder and Scientia Professor of Psychiatry, UNSW, Professor Gordon Parker AO, community services organisations and workforce wellbeing professionals.

I need to hear from the experts on reducing burnout and building resilience!

I need Industry-led responses

CSIA hosts the Taskforce of representatives from organisations across the community services and government colleagues. Formed at the start of the COVID pandemic, the Taskforce meets regularly to talk about the challenges, issues facing Industry and share resources, tools and develop solutions to advance Industry by doing business better.

Updates and notes are shared from each session.

Take me to the Taskforce page

I need Community Recovery Resources

We have a guide for organisations, a communications pack with media release template and five themed information guides. The five guides can be customised for your local area.

CSIA partnered with Department of Communities, Housing and Digital Economy and community services organisations to develop a series of resources to support recovery.

Download copies of these resources, add in your details and share with people who access your services.

I need to be pandemic ready

You can access our full suite of resources to help you plan, prepare and test your existing materials to meet the challenges of a pandemic.

Take me to the pandemic ready resources 

Related Resources

Major Program
08 May 2020

Disaster Management and Recovery

Read more
Connecting & Working Together
28 October 2020

Community Recovery Framework

Read more
Industry Advice
22 July 2021

Accelerate your resilience with good planning

Read more
Major Program
25 August 2020

Non-Family Based Residential Care Emergency Options for Staff

Read more
CSIA acknowledges the Traditional Custodians of the lands on which we work. We pay respect and give thanks to Elders, past, present and emerging, who have – and continue to – pave the way for reconciliation in this land we call Australia.

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