
Living and working with COVID
For the Community Services Industry we are moving into a new normal that involves ongoing use of PPE, health directives just to name a few.
We are also taking what we learnt throughout the first two years of the pandemic and incorporating it into business as usual.
Here we have a suite of resources, access to the latest information and best-practice and answers to the issues Industry is facing.
I need COVID Risk Assessment and Governance
We have learnt a lot about this topic in the past two years. Watch this video series with:
- Panel Chair CSIA CEO Belinda Drew
- Life Without Barriers Executive Lead Disability Engagement Chris Chippendale
- ARC Disability CEO Benjamin Keast
- Deception Bay Neighbourhood Centre Compliance Officer Sharon Dornmayr
I need COVID Individual Flexible Agreements
CSIA worked in partnership with the Services Union and Industry to develop resources to support flexible agreements with your workforce to meet the challenges of COVID.
I need help with Workforce Resilience
CSIA brings you the workforce resilience resources you need in the face of the challenges of COVID and natural disasters.
Hear from burnout experts like Black Dog Institute Founder and Scientia Professor of Psychiatry, UNSW, Professor Gordon Parker AO, community services organisations and workforce wellbeing professionals.
I need to hear from the experts on reducing burnout and building resilience!
I need Industry-led responses
CSIA hosts the Taskforce of representatives from organisations across the community services and government colleagues. Formed at the start of the COVID pandemic, the Taskforce meets regularly to talk about the challenges, issues facing Industry and share resources, tools and develop solutions to advance Industry by doing business better.
Updates and notes are shared from each session.
I need Community Recovery Resources
We have a guide for organisations, a communications pack with media release template and five themed information guides. The five guides can be customised for your local area.
CSIA partnered with Department of Communities, Housing and Digital Economy and community services organisations to develop a series of resources to support recovery.

Download copies of these resources, add in your details and share with people who access your services.
I need to be pandemic ready
You can access our full suite of resources to help you plan, prepare and test your existing materials to meet the challenges of a pandemic.