
Workforce Resilience
From workforce planners through to frontline workers, many in the Community Services Industry are experiencing the impacts of COVID. As we move into living and working with COVID, now is the time to focus on building the resilience of your workforce.
Here we bring you conversations, learnings and resources to create a workplace and culture where your workers can better adapt to change, manage stress and maintain motivation.
Responding to burnout
Watch UNSW Scientia Professor of Psychiatry Professor and co-author of Burnout: A Guide to Identifying Burnout and Patterns to Recovery Gordon Parker AO as he reveals the impacts of burnout and what your organisation can do to identify and support your workforce.

Join the Global Burnout Study
Dr John Chan presents on research findings on burnout and extends an invitation to your organisation to be involved in the 2022 Global Burnout Study.
Community Lifestyle Agency’s innovative approach to mental health and wellbeing
Hear from Jess Lane about taking an organisation wide approach to mental health and well being, and the innovative responses being used across Community Lifestyle Agency (14 minutes).
Practical frameworks and tools
Hear from The Junction Clubhouse Manager of Operations and Compliance Kathrine Scott as she shares the practical WHO frameworks and tools used across their organisation (10 minutes).
Safe to Stretch
Insightful Communications Director and Facilitator Jan Ungerer takes us through her Safe to Stretch tool at CSIA’s Workforce Summit. Jan invites participants to collectively come up with their top leadership practices when it comes to workforce resilience.
Stay in touch
Do you have a great story of workforce resilience or want to be kept updated on new information and resources? Simply fill in this form and one of our team will be in touch. Don’t wait! We want to hear from you.