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Designing Better Outcomes for Children and Families

CSIA launches a new resource to support the Community Services Industry work towards Child Safe Organisation excellence.

This week CSIA launched the Excellence Framework for Child Safe Organisations. A joint initiative with the Queensland Family and Child Commission (QFCC), it is an easy to use resource guiding all parts of your organisation in meeting and exceeding the National Child Safe Principles and Standards. 

The final Royal Commission into Institutional Responses to Child Sexual Abuse report outlines key recommendations for Industry in the form of ten Child Safe Standards. The Standards along with The Australian Human Rights Commission’s National Principles for Child Safe Organisations call for compliance of child and family focused organisations.

With this in mind, CSIA worked collaboratively with Industry to create a framework and supporting tools to provide a culture and practice that brings the standards and principles to life.

CSIA CEO Belinda Drew is looking forward to working with Industry further to move beyond compliance and achieve excellence.

“Excellence asks for more,” said Ms Drew. “It’s a call to action from Industry to further strengthen our culture of exceptional service delivery and outcomes where the health, wellbeing and safety of children is paramount.”

Through engaging Industry, the Excellence Framework was created with five agreed aspirations and four tools to help organisations achieve them.

The Excellence Framework

The Excellence Framework provides your organisation with a way to introduce the concept of Child Safe Organisations, develop shared understanding and move into action across all levels of your organisation.

“The shared vision of the more than 65 organisations involved in the Excellence Framework development is imperative to the success of a pursuit of excellence for all community service organisations,” said Ms Drew.

The Excellence Framework for Child Safe Organisations includes: 

  • The call to action – acknowledging and learning from the past that brought about the need for the standards and principles
  • The Excellence Aspirations – five aspirations that guide cultural shifts across your organisation to be child safe
  • The process – a set of practical tools to facilitate your organisation’s engagement in a pursuit of excellence in being child safe. 

The Tools

It was through working with Industry that the need for four steps was identified to achieve excellence. These four steps of understanding, reflection, sharing of stories and strategies for action were developed into four easy to use tools to empower organisations to facilitate the pursuit of excellence.

“Here at CSIA we strive to find the best, evidence-based methods in partnership with Industry,” said Ms Drew. “I encourage all organisations to work through the tools, strengthening your culture of excellence and keeping children and the families at the heart of everything you do.”

The Excellence Framework for Child Safe Organisations and supporting tools are now available online. Download your copy today.

 

 

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