Nine months ago, we started this conversation in Brisbane, with Liz Forsyth from KPMG then calling for the Community Services Industry to ‘gallop’ into rethinking regulation.
She was adamant then that action was already being taken out of our hands.
This week we were in Sydney with 25 Industry representatives, giving further momentum to the notion of rethinking regulation in our industry.
Liz Forsyth is the Global Lead of Human Services and the Deputy Chair of KPMG Australia.
She has an impressive ability to leave little doubt in your mind when she speaks.
[caption: Event panel members – Michael Woodhouse, Belinda Drew and Liz Forsyth]
Her message remains clear: There MUST be an Industry response to the current mismatch between regulation and innovation.
The challenge in attempting to marry regulation and innovation is that regulation is the steady state while innovation is the unsteady state and needs to allow for failure.
Let’s create a system of market differentiation where those organisations who perform well are rewarded with autonomy and market permissions, while those who perform poorly are given resources to improve capability but on a timeline. If those who perform poorly don’t improve within the timeline they’re given, they are exited from the system.
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