Community Services Industry Alliance (CSIA) is committed to protecting the privacy of personal information obtained in the course of its operations. Our practices comply with the Privacy Act 1988 and the Australian Privacy Principles.
CSIA collects personal information that is directly related to our activities of membership, advocacy, sales and events.
In order to improve communication and responsiveness to our members, affiliates, customers and subscribers, we collect the following information:
CSIA takes all reasonable steps to ensure that any personal information collected is accurate, complete and up to date.
If you believe that the information we hold is inaccurate or out of date, you may contact CSIA and we will update the relevant information accordingly.
Personal information will not be used for any other purpose without the consent of its provider, unless CSIA is required by law to disclose that information. We won’t sell, trade or exchange your information without your permission.
CSIA will not pass on personal information to any other organisation, with some exceptions:
Access to personal information is restricted to CSIA employees who need to know that information in order to run and improve our communication and work.
Individuals may opt-out of any or all of our communications at any time. In order to opt-out contact CSIA.
CSIA takes appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.
We won’t sell, trade or exchange your information without your permission.
You may access your personal information by contacting CSIA and we will make your information available within 30 days of the receipt of the request.
Under the Australian Privacy Principles, we can refuse a request of personal information. If we do refuse a request, we will provide the individual with a written notice that sets out the reason (unless it would be unreasonable to do so).
If you believe we may have breached the privacy code that applies to us, please contact CSIA.
Every effort will be made to resolve a complaint quickly and effectively as soon as CSIA has been made aware of that complaint.
Community Services Industry Alliance
Phone: 07 3180 1360